Delight Customers Where They Are: On Their Screen.
Glia’s Digital Customer Service platform helps you serve customers in a digital world with communication choices including chat, voice, video, on-screen collaboration & AI-enabled assistance.
Glia is reinventing how you serve customers. Digital Customer Service enables you to:
Use any channel and start the conversation anywhere
Seamlessly transition across digital channels
Co-pilot conversations and guide customers along the way
Meet your customers where they are on their journey using the communication channel of their choice: on screen voice, chat, phone, video, social, or SMS.
Features & Benefits
Support customers where they are on your web and mobile properties
Seamlessly take them where they need to go & guide them along the way